Marsha has been very patient with me, a tech-challenged grandma who enjoys writing. She’s had to explain and teach many tech details. It’s been an intensive process for her, working with the tech challenged. I know she’s had to take a lot of deep breaths at some of my questions, but she continued to assist me with professionalism and patience. This I value and appreciate. Her virtual assistance website makes it easy for the customer to keep up with all the details. She’s very thorough with her documentation of services completed, maintained, and those planned as well. l I’ve even used her records to verify my own passwords because I failed to keep records myself. Marsha has assisted me with email marketing, backing up the blog, updating plugins, and other assorted issues pertaining to my tech questions. I would highly recommend her services to others and I appreciate all that she has done to assist me in my endeavors.